FAQ

Does any change needed for a new year?

2018, a brand new year for you, for us and for steel pipe industry. So do you think some change is needed for a new year?

I do think changes are needed for us. 

First of all, we need to prepare for the whole market trend. As we all know, that 2017 was a unstable year for steel pipe industry, raw material price is changing a lot daily, and for the whole year, it was always in an increasing trend. Raw material price has increased over 30% over last year. There is a chance that steel market will keep unstable for the year to come. So we must prepare for it. 

Then we need to have some change on serving our customers. Perfect our service is what we are chasing. We must try to reach the goal of zero disappointment. Quality is one thing we must control, and our service is also one thing we can do to gain regular customers. 

And we’ll have some change on our quality inspection. Although over 2017, there didn’t have any claim for our customer, which shows that we did a good job in quality control, but we must perfect our quality control system. As SGS is a regular appointed third party inspection institution, we can try to gain STS qualification form them via our own strict quality inspection system. 

There are much to change for the new year, but what we want most is perfect our service from every aspect.

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