Project location：Middle East
Product：Duplex stainless steel pipe and fittings
Specifications:Pipe- DN400*STD*18M length
Standard and material:UNS31803
Usage:Central Sewage Treatment Plant
Inquiry time：2021.02
Order time：2021.10
Shipping time：2022.01
Arrival time：2022.03
In the early stage of customer inquiry, after communication and discussion, the difficulty is the project start time very urgent, the customer expects to receive the products as soon as possible to start construction. In order to deliver as fast as we can, we successively submitted five versions of the production plan to the customer, also attached the production plan in detail. The considerate service made the customer choose Xinyue without hesitation.
Middle East, Duplex stainless steel pipe, fittings, UNS31803,
Xinyue also did not disappoint customer, constantly informed customers of the production progress, and regularly took photos of the progress in daily report. During the same period, various preparations for shipment are also being actively handled. Under the coordination and cooperation of multiple departments, the shipment sailed smoothly before the China New Year as scheduled, which solved the customer’s concerns. After two months of shipping, a batch of high-quality duplex stainless steel pipes and fittings is about to arrive in the Middle East for the project.
Obtaining the recognition and trust of customers is the long-term pursuit of our Xinyue people. we will also uphold the concept of “honesty, customer first, high quality and efficiency”, return customers with the best service, and win 100% customer satisfaction!
Written by Amber