Repeated order from 7-year cooperated regular customer

Project Location: INDIA

Product: seamless steel pipe

Material: DIN 2448 /DIN 1629 ST52(N.RR)

Size: 323.9*16*1682MM 和 445*20*1682MM ,445*20*1889MM

Usage:Rollers for textile and other mechanical processing

Received the inquiry on August, 2022

Signed the contract on August, 2022

Delivery time: October, 2022

The first time we met with customer was at the 2015 German Fair, and we have been cooperating for 7 years since 2015. we still remember that at the German exhibition in 2015, both parties communicated a lot of technical details, including steel-making, deoxidation methods, how to avoid the phenomenon of no porosity, slag inclusion and delamination inside the steel pipe, as well as the dimensional tolerance. The customer requested that the outer diameter tolerance be plus or minus 0.75%, the wall thickness tolerance be plus or minus 5%, and the straightness be less than 1MM/M. Because the customer is a textile and other mechanical processing roller, the customer has very strict technical requirements.

General suppliers fail to meet such strict requirements of customers, but Xinyue has rich experience in machining. Although it is challenging for Xinyue, our sales team and technical team have the spirit of unyielding, actively brainstorming, and finally the successful adjustment plan is 100% satisfied with all customers’ needs. Seven years of cooperation is also customers’ recognition of Xinyue’s quality and service. We hope to have a second seven year contract with customers.

Tianjin Xinyue Steel Group, you reliable steel partner.

Written by Serena